Terms of Service

1. Agreement to Terms

These Terms of Service (the "Terms") govern your access to and use of the Tailors.lk Pro platform, website, and applications (collectively, the "Platform"). They establish a binding legal agreement between you ("User", "Tailor", "you") and the entity operating the Platform ("we", "us", "our", "the Platform Operator"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

2. Eligibility & Age Requirement

You represent and warrant that you are at least 18 years of age and possess the legal capacity to enter into a binding contract. The Platform is not intended for use by minors. If we discover an account operated by an individual under 18, we reserve the right to terminate it immediately and delete all associated data without notice. By checking the signup confirmation box, you affirm you meet this requirement; any misrepresentation is a breach of these Terms by you, not the Platform.

3. The Platform & Third-Party Development

The Platform is a digital workspace for tailoring businesses to manage customer measurements, orders, and billing. The Platform's underlying software and technical infrastructure are developed and maintained by our outsourced technical partner, Elvariente (elvariente.com). Because the Platform is built by a third party, it is provided subject to the disclaimers in Sections 8–11.

4. Account Registration & Security

You must provide accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at [email protected] of any unauthorized use.

5. Acceptable Use & Prohibited Conduct

You agree not to use the Platform to:

• Violate any local, national, or international law or regulation.
• Upload or transmit malicious code, viruses, or destructive payloads.
• Probe, scan, or test the vulnerability of the Platform or its infrastructure.
• Store, process, or transmit illegal, defamatory, or highly sensitive personal data (e.g., government IDs, full credit card numbers) beyond basic customer contact and measurement data.

6. Intellectual Property

All rights, title, and interest in and to the Platform, including source code, UI/UX designs, and architecture, remain the exclusive property of the Platform Operator and its licensors. You retain ownership of the data you input ("Tailor Data").

7. Fees & Payment Processing

Core features are currently provided free of charge. We reserve the right to introduce paid tiers, transaction fees, or payment gateways in the future. Pricing changes will be communicated via the dashboard before taking effect.

8. Disclaimer of Warranties

The Platform is provided on an "AS IS" and "AS AVAILABLE" basis, without warranty of any kind. We do not warrant that the software will be error-free, bug-free, secure, or uninterrupted. You acknowledge that all complex software contains inherent bugs, edge-case failures, and vulnerabilities. We will use commercially reasonable efforts to patch and improve the software over time, but we do not guarantee immediate fixes or flawless performance.

9. Assumption of Operational Risk

The Platform is a digital tool. You are the sole operator of your tailoring business and bear full responsibility for verifying all data, measurements, financial calculations, and order statuses before acting on them. If a software bug results in incorrect measurements, miscalculated invoices, lost order data, or missed deadlines, it is your responsibility to manage the customer relationship, absorb the cost, and rectify the operational error.

10. Limitation of Liability & Remedy

To the maximum extent permitted by law, in no event shall the Platform Operator or its owners or third-party development partners be liable for any indirect, incidental, special, or consequential damages. This includes lost profits; the cost of ruined fabrics, garments, or materials; customer disputes; refunds; and missed deadlines. Your sole and exclusive remedy is ceasing use of the Platform. Our cumulative liability is capped, to the maximum extent permitted by law, at $10.00 USD (or the amount you paid in the 30 days preceding the claim, whichever is greater).

11. Covenant Not to Sue & Developer Shield

By accessing the Platform you agree not to initiate public litigation against the Platform Operator or its outsourced development partners for claims relating to software defects, bugs, or data inaccuracies. Any unavoidable dispute may be resolved through private, binding arbitration in the jurisdiction in which the Platform Operator is domiciled, where you bear your own legal costs.

12. Indemnification

You agree to defend and hold harmless the Platform Operator and its partners from claims, liabilities, damages, losses, and expenses (including legal fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; or (c) your violation of any rights, including your customers' privacy or data protection rights.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which the Platform Operator is domiciled, without regard to conflict of law provisions. Disputes shall be resolved through binding arbitration or the exclusive courts of that jurisdiction.

14. Contact

For legal inquiries: [email protected]