Help & Support
Everything from first signup to power-user shortcuts — in plain language, built for a small tailor shop. If an article doesn't answer it, a real person on WhatsApp will.
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Getting Started
Create your shop, add your first customer measurement, and see your first order on the board — in minutes.
Start hereOrders
Order lifecycle from booking to pickup — how the board works, deadlines, and the steps that keep you on time.
Order guidesMeasurements
Save a fit once, call it back years later. Version every change, and use garment templates for consistent cuts.
Vault guidesReceipts
One-click branded LKR receipts with advances and balances. Customize your logo and footer once.
Receipt guidesTracking Links
Each order gets a private link your customer can check on their phone — no login, no app, fewer calls.
Tracking guidesShop Settings
Branding, preferences, media — keep your shop your shape, from the logo on a receipt to default order steps.
Settings guidesFAQ
Quick answers to the questions we hear most — pricing, languages, mobile support, receipts.
See answersFrequently asked
Is Tailors.lk Pro really free?
Yes. The core — the measurement vault, order boards, receipts and a tracking link — is free to start, with no card. You choose to pay only if you ever want an advanced tier, and the roadmap is public about what that looks like.
What languages does Tailors.lk Pro support?
The public roadmap lists Sinhala and Tamil as day-one-supported for the platform, alongside English. We're building toward that deliberately — a tool that ignores Sri Lanka's languages isn't built for Sri Lanka.
Does it work on my phone?
Yes. Tailors.lk Pro is mobile-first — you run your whole shop from a phone in your pocket. And your customers never need an app: the tracking link opens in any browser.
Are receipts in Sri Lankan Rupees?
Yes. Receipts are LKR documents with advances and balances shown clearly, ready for your shop's branding. Try the live invoice generator now for a feel of it.
How does my customer check order status?
Each order has a private tracking link. When a step is updated on your board the customer can open that link to see the move — no login, no new app to learn.
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